Rave Reviews

"On behalf of the National Restaurant Association, those in attendance at your programs, and with an added personal thanks of my own, thank you very much for presenting two educational programs at the NRA Show last month." -
Richard J. Gaven, Senior Director, National Restaurant Association

"Your general session address was a highlight of the conference!  Thank you for sharing your expertise with our audience...and for making the California School Boards Association/California Association of County School Superintendents annual spring conference such an overwhelming success." -
Jean Dunn-Gallagher, California School Board Association

"You were terrific!  You were captivating!!  You really delivered the goods!!!...the evaluation forms sang praises of you."  -
Randy Delenikos, Conference Chair, Central California Chapter, American Marketing Association

"Besides the substance, we appreciated the humorous delivery and the relevancy to challenges facing professionals in the customer service industry today."  -
Delores Kelly, West Coast Manager, Customer Service, McCormick Schilling

"Your ability to grasp the challenges facing our representatives as they transition from order-takers to sales professionals, and to equip them with action-oriented skills was invaluable.  I look forward to recommending you throughout our organization." -
M. Haws, District Manager Pacific Bell

"Thank you, thank you, thank you for the marvelously motivating presentation that you gave at the Spring Conference of the Northwestern Marketing & Management Association.  It was pure joy watching you work among our group of Mall Managers and Marketing Directors.  Your statements were thought provoking, stimulating and motivating and were certainly some of the  most well timed statements that could have been made to the group." -
Rick Geiter, President, Northwestern Marketing & Management Association; Marketing Director, Northtown Mall

"Your message was enjoyed by all.  Our Managers were very positive and they felt the information was timely and pertinent." -
Karolee Brown, Director Sales & Marketing, West Weight Co. (Nutri/System Weight Loss Centers)

"The evaluations indicate your sessions were very worthwhile, and you did an excellent job of presenting.  From your observations, please give consideration to follow-up training for us." -
Karen Tomasovic, Manager, The Ansel Adams Gallery

"Your presentation was so lively and informative!  We plan to repeat the workshop in the near future.  We are delighted by your success in describing our center to prospective tenants - and the leases we have signed." -
Susan Brickman, Leasing Representative, Diversified Investment Brokerage, Inc.

"We had a very positive response from our attendees.  They appreciated your back to basics approach and fresh look at important details." -
Janet Powell, American Marketing Association, San Diego Chapter

"Your ability to establish a rapport with the Merchants, your in depth knowledge of the subject, and dynamic presentation style, all contributed to a memorable and highly effective seminar.  The Merchants left your presentation highly motivated and ready to sell." - Rosalie Kessler, Marketing Director, Serramonte Center

"Your morning session positioned us with some focused "can-do" strategies.  The humor woven around frank messages made learning a pleasure." - Brenda L. Whisett, Executive Director, Monterey Bay Girl Scout Council

"You very successfully initiated our Hartnell Board of Trustees Retreat this spring.  You not only met but exceeded all of our expectations." -
James R. Hardt, Ph.D., Superintendent/President, Hartnell College

"You seem to have quite a knack in bringing people out of themselves.  Your seminar was a great reminder to all of us about customer service."  -
Sally Hance, Marketing Director, Northridge Mall

"Your service was of great value to my sales representatives and me.  Your manner of presentation and subject matter was not only appropriate for our small business, but also filled us with an enthusiasm that carried us through our best Christmas season ever!" -
Jane A. Deuber, President, Latasia & Co.

"You were wonderful!  Without exception, everyone who attended the meeting enjoyed your presentation immensely.  Even in a one-of-a-kind location like Carmel, we need to know how to sell professionally." -
Toni Doyle Jepson, Executive Director, Carmel Business Association

"It was a pleasure to work with you on the El Paseo Shopping Center merchant workshops.  You are not only an excellent source of information, but also a speaker who moves people to action.  Your positive approach and concrete suggestions are invaluable." -
Cindy Thompson, Marketing Director, El Paseo Shopping Center

"Your 'hands on' style equipped us to sell more - effortlessly - than our previous efforts.  Thanks for helping us to take charge of our responsibility for total customer service satisfaction with every contact." -
Michelle Lukas, Owner, Sherwood Care Pharmacy and Star Pharmacy

"The reviews are in and your workshop at our recent Agricultural Personnel Mgmt. Association Forum was well received by all attending.  In fact, it was the most highly rated workshop of the Forum!  Participants said they felt they each went away with new insights into themselves and others.  Thank you for your generous committment in helping us present one of the best Forums in the fourteen year history of APMA." -
Sheila Aamodt, Vice President, Forum Chairperson

"The reviews are in and your keynote speech at our recent Agricultural Personnel Mgmt. Association Forum was well received by all attending.  Your spirited presentation gave us a lively beginning to our Forum.  Thank you for your generous committment in helping us present one of the best Forums in the fifteen year history of APMA." -
Sheila Aamodt, Vice President, Forum Chairperson

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